Article 1- Preamble
The MUSEDEPROVENCE.com merchant site is operated by the person registered Anneli MARTIKAINEN, having its registered office at 84490 Saint-SATURNIN-LES-APT and registered in the Chamber of Trades and Crafts of VAUCLUSE under the SIREN number 444 910 566.
The general conditions of sale detailed below apply to all orders placed for all the items and services offered on the Musedeprovence.com site, unless different prior written agreements.
The Musedeprovence.com site reserves the right to modify these general conditions of sale at any time. The sales conditions applicable to any transaction on the Musedeprovence.com site are those mentioned online on this said site at the time of ordering by the customer. The Customer acknowledges having learned of these conditions before his order.
Consequently, placing an order on the Musedeprovence.com site implies full acceptance of these conditions of sale, by the customer.
Article 2- Object
The purpose of these General Conditions of Sale is to define the rights and obligations of the parties as part of a distance sale of goods and services offered via the MSEDEPROVENCE.com site
Article 3- Field of application
These conditions govern the sale of products on the Musedeprovence.com site on the day of the order by the Customer. They apply to any purchase made on this said site, as long as the Musedeprovence.com store is online. They can be modified by Musedeprovence at any time.
Article 4- Order
Ability to contract
Any customer of the Musedeprovence.com site declares to have the capacity to contract the conditions described below, that is to say being an emancipated minor or having the legal majority and not being protected within the meaning of article 488 of the Civil Code. The Musedeprovence.com site reserves the right to refuse any order from a customer with whom there is a dispute during the processing of an order, in particular a payment dispute.
Acceptance of conditions by the customer
These conditions can be read directly on the Musedeprovence.com site. At simple customer request, they can also be sent by email. The fact for the customer to check the box "I learned of the general conditions of sale and I accept them" before validating his order automatically leads to the express acceptance by the latter and without restriction or reserve of these conditions. The Customer recognizes by this act having read and understood these conditions and accept them.
Ordering
The Customer can place their order with the Musedeprovence.com site over the Internet 24 hours a day and 7 days a week.
Once the selection of the products is selected, and the basket validated, the customer must:
- Identify either by the entry of your email address and password strictly personal, or by mentioning all the information usually requested for online registration;
- Indicate the information necessary for delivery. This concerns in particular the precise delivery address as well as any accessibility restrictions of the delivery location (building, digicode, etc.);
Any order incur acceptance of prices and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees below mentioned.
In all cases, the online supply of the bank card number and the final validation of the order by the Customer will be worth proving the order and exigibility of the sums for the products selected in the order. This validation is worth signature and acceptance of all operations carried out on the Musedeprovence.com site.
Information provided when ordering
The Customer is responsible for the accuracy and completeness of information from their customer account and order to ensure their right processing. Thus, in particular, the customer address and the delivery address of the order is under its sole responsibility. The Musedeprovence.com site cannot guarantee the consequences or be held responsible for additional delivery times, or additional delivery costs. The costs incurred by the Musedeprovence.com site following errors on the information provided by the Customer will be the responsibility of the Customer, in particular the costs of re -exposition of the order.
Order confirmation
An email is automatically sent to the Customer to confirm the order taking provided that the email address indicated in the registration form does not include an error.
Article 5 - Products
Information and characteristics of products
In accordance with article L 111-1 of the Consumer Code, the Musedeprovence.com site strives to present at best, on the technical sheets of the products, the essential characteristics of the latter whose customer must read. The information and characteristics are that given by suppliers. The photographs and graphics presented on the Musedeprovence.com site or in the electronic letters sent are given only indicative. In particular, the difference in color perception between the photographs or graphics presented and the products cannot engage the responsibility of the Musedeprovence.com site. The said site will do its best so that the photographic representation of the products on the Musedeprovence.com site is as faithful as possible. It is nevertheless possible that the perception of the product (s) does not fully correspond to the product (s).
In addition to offering new items, the Musedeprovence.com site also offers flea markets and furniture, objects that have therefore lived. They often include traces of wear, traces of the past. The exhaustiveness of articles from the flea market is grouped in the “various” category of the Musedeprovence.com site. In the case of flea market products, these are likely to no longer meet the standards in force at the time of purchase. The Customer acknowledges being perfectly informed of this risk, and the seller's responsibility cannot be engaged for damage resulting from the use of the product purchased.
Price
The prices are expressed in euros. The price guaranteed to the buyer is that displayed on the site at the time of purchase.
The price set during the purchase is firm and final. It includes delivery costs.
No other customs right or VAT will be paid for delivery within the European Union. Any change in the applicable rate may be passed on to the sale price of catalog products.
Article 6 - Payment
Payment of the entire price is due as soon as order. It is carried out by bank card.
The Customer guarantees the Musedeprovence.com site that it has any necessary permissions to use the card payment method when taking the order.
The Musedeprovence.com site implements all the means necessary to ensure the security and confidentiality of the data transmitted online. To this end, the said site has chosen the Paypal solution, a highly secure payment tool.
- Paypal payment transactions are made directly on the encrypted server (SSL) of Paypal and always transit in an encrypted manner on the Internet. Payment is directly made between your bank and ours. We do not have access to your bank details.
The company's online store does not keep any credit card number. By communicating his bank card number and/or bank details, the Customer accepts in advance and unconditionally that the company proceeds to the secure transaction. The Customer therefore authorizes his bank in advance to debit his account in view of the records or statements sent by the company, even in the absence of invoices signed by the hand of the card holder. The customer's debit account authorization is always given for the amount of the article (s) purchased (s). The customer's bank card is debited within six (6) days maximum: depending on the click made on the site by the customer on the "validate" button after verifying the satisfaction of his order in these general conditions of sale, the availability of (s) (s) and this, also in the event of temporary unavailability accepted by the Customer and before the shipment of that (those) -i by the Company. In the event that, for any reason whatsoever (opposition, refusal of the transmitter center, etc.), the speed of the sums due by the customer was impossible, the order would not be registered by the company. In this case of default, the company will notify the Customer by email of the impossibility of registering their order.
The Musedeprovence.com site remains the owner of the products delivered until their full payment by the customer. The above provisions do not preclude products, upon delivery of the products, to the transfer to the customer of the risks of loss or deterioration of the products subject to the reserve of ownership as well as the damage which they could cause.
Article 7 - Responsibility
The Musedeprovence.com site undertakes to describe with the greatest accuracy the products sold on the website.
The new products offered comply with the French legislation in force and the standards applicable in France.
Ancient products from the flea market are likely to no longer meet the standards in force at the time of purchase. The Customer acknowledges being perfectly informed of this risk, and the seller's responsibility cannot be engaged for damage resulting from the use of the product purchased.
The responsibility of the Musedeprovence.com site cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the customer to check with local authorities the possibilities of importing or using the products that he plans to order
In addition, the Musedeprovence.com site could not see its liability engaged for the drawbacks and damage relating to the use of the Internet network such as a rupture in the service, the presence of IT viruses or external intrusions or more generally any case qualified by force majeure by the courts.
Article 8 - Delivery
Delivery area
The Musedeprovence.com site delivers in all the countries of the European Union, as well as in Switzerland.
Exhaustiveness of the countries concerned:
Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Sweden
Delivery means
The Musedeprovence.com site has chosen Colissimo as a main routing solution. Bulky and/or fragile products will be delivery by carrier.
Standard delivery by Colissimo recommended
The distribution of the package is against signature. In the event of absence, a passing notice is left in to the customer in his mailbox, indicating the nearest post office where to remove your package. The customer then has 15 consecutive days to recover it. After this period, it will be automatically returned to the Musedeprovence.com site.
For a metropolitan France delivery, participation in delivery costs is set at € 5. In Europe and in overseas France The participation in delivery costs is € 15. Internationally, participation in delivery costs is € 20.
Delivery of bulky and/or fragile items
Bulky items will be delivered exclusively in mainland France. The delivery of bulky and/or fragile items is provided by a carrier. He will make the delivery at the foot of the building, or if it is a house, on the threshold.
Customer responsibility
The Musedeprovence.com site recalls that it is the customer's responsibility to inspect his package upon receipt in the presence of the delivery man and to immediately notify the carrier as well as to the Musedeprovence.com site any anomaly noted (shock, damaged package, delivery date not in accordance with the normal deadlines of the delivery service). In the event that such mentions have not been brought to the delivery slip presented to the Customer by the carrier, no complaint relating to the state of the package (s) could be accepted a posteriori by the Musedeprovence.com site.
The products are delivered to the address indicated by the customer on the order form. The Customer must verify the exhaustiveness and compliance of the information he provides at Musedeprovence.com, which cannot be held responsible for delays in delivery due to errors or disturbances attributable to carriers (including in particular in the event of a total or partial strike, in particular postal and means of transport and/or communications).
delivery time
The products in stock, delivered via Colissimo: Musedeprovence.com will deliver within 8 days maximum
Products in stock, delivered by carrier: will be delivered depending on the time of the carrier
Article 9- Risk transfer
The transfer of risks to the customer intervenes as soon as the products are handed over by the Musedeprovence.com site to the carrier. Products travel at the risk of the customer. It is the same in the event of sending or returning of products made Franco de Port.
During the withdrawal period mentioned in article 11 below, the customer is responsible for the goods as a goalkeeper. In the event of deterioration or destruction of the product during the customer's custody, the latter will undergo all the consequences.
Article 10 - Force majeure
Are considered as force majeure, in addition to those usually retained by the case law of French courses and courts, total or partial strikes, internal or external to the company, blocking means of transport or supply for any reason whatsoever, government or legal restrictions, computer failures, blocking of telecommunications including networks and in particular the Internet.
The Musedeprovence.com site will implement all the means to inform the customer of the statement of the shipment of his package, but cannot be held responsible for the delays caused.
Article 11 - Right of withdrawal
The Customer has, within 14 working days from the delivery of his order, a right of return, at his expense, for exchange or refund, products that do not suit him in accordance with article L 121–16 of the Consumer Code.
If this deadline expires on a Saturday, a Sunday or a public holiday or an unemployed day, it is extended until the first following working day. The returned product should be in its original condition and packaging. He must not have been used, or have suffered any deterioration if minimal and be in a perfect state of cleanliness.
This right of withdrawal is exercised without penalties. Within a maximum period of 30 days from receipt of the product, the Customer will be reimbursed for sums paid; The refund will be done according to the initial payment method.
Article 12 - Guarantee
New products sold on the Musedeprovence.com site benefit from the legal warranty against hidden defects provided for in articles 1641 and following of the Civil Code.
The Musedeprovence.com site cannot be held responsible for non -compliance with the regulatory and legislative provisions in force in the country of reception.
Article 13- Protection of personal data and electronic signature
Nominative and personal data Visitors or customers of the Musedeprovence.com site have the right to access, modify, rectify and delete data concerning it in application of article 34 of the "Data Protection" of January 6, 1978.
When registering a visitor or an order for a customer, or as part of other specific operations on this said site, the Musedeprovence.com site is led to collect personal data, in particular their first name, last name, email, telephone number, date of birth, postal address. When the visitor or the customer decides to communicate this personal data on Musedeprovence.com, he expressly gives his consent for the collection and use of this data in accordance with the legislation.
The visitor or customer can at any time modify their subscription through their personal account, or through the hypertext link at the bottom of the newsletters received by email.
The Musedeprovence.com site can transmit the identity and contact details of its visitors or customers to commercial partners.
The Musedeprovence.com site informs its customers that the processing of this personal and/or personal information has been declared to the CNIL under number n ° 1571262 dated March 07, 2012
Electronic signature
The "validation click" constitutes an electronic signature. This electronic signature has between parties the same value as a handwritten signature.
Article 14 intellectual-intellectual
All the elements of the Musedeprovence.com site, whether visual, graphics, videos or sounds, including the underlying technologies used, as well as all the illustrations, images, drawings, models and logotypes appearing on the articles of the company sold remotely, are protected by copyright, brands or patents. They are the exclusive property of the company Musedeprovence. Consequently, partial or total reproduction, on any medium whatsoever, elements making up the site and the catalog, their use as well as their provision of third parties are formally prohibited.
It is awarded to the Customer a license to use the site which remains the exclusive property of the MUSEDEPROVENCE, which has created and posted web pages, images and texts.
Anyone with a website wishing to place on their site a simple link directly referring to the Musedeprovence.com site must request authorization from Musedeprovence. An authorization given by Musedeprovence.com will in no case constitute an implicit affiliation agreement and will in no case be given permanently. At simple request from the company Musedeprovence This link must be withdrawn.
Article 15- Integralness of the conditions
A change in legislation, regulation or a court decision making one or more clauses of these general and non -avenue general conditions of sale cannot affect the validity of these general conditions of sale.
Such a change or observation could in no case allow the customer not to comply with these general conditions of sale. If a condition was not explicitly mentioned, it would be considered as governed by the uses in force in the distance selling sector whose companies have sits in France.
Article 16- Applicable law
These general conditions of sale are governed by French law. In the event of a dispute, only the French courts will be competent. In case of difficulty or complaint, the customer can contact the person registered Anneli Martikainen in order to find an amicable solution.